PCI DSS 4.0 and the PCI PTS POI v7.0 standard (effective May 2025) focus on protecting customers from shoulder-surfing, tampering, and data interception during PIN entry at the Point of Interaction (POI)—such as keypads on POS terminals. This ensures confidential and inclusive PIN input, reducing fraud risks (e.g., skimming affects approximately 1 in 20 U.S. cardholders yearly) while supporting accessibility for users with disabilities via optional per-transaction features. POI devices must encrypt PINs at entry, use tamper-resistant hardware, and include privacy shields for non-handheld setups, enabling quick, private checkouts without exposure. Includes UNRUH ACT and CAL-FIN 13082
Key PIN Privacy Features in PTS POI v7.0
Enhancements from v6.2 prioritize customer trust and usability.
Accessibility PIN Mode
New per-transaction toggle for audio/tactile feedback or voice guidance.
Inclusive for visually impaired; maintains privacy without assistance. (includes wheelchair).
Handheld Exemptions
Portable devices (e.g., tethered mounts) skip shields if size/shape encourages one-handed hold.
Mobile privacy for wheelchair users; reduces reach barriers.
Implementation Tips for Customer-Centric Privacy
- Integration: Pair with ADA mounts (e.g., adjustable U-handles) for shielded, one-handed POI access—aligning PCI with CAL-FIN 13082.
- Testing: Annual risk analyses and lab validations confirm shields block 180° views.
- Updates: v7.0 adds biometric options for passwordless entry, cutting privacy risks further.
This setup boosts customer loyalty by making PIN entry feel secure and effortless. For your stands, highlight POI compatibility. Download v7.0 from pcisecuritystandards.org or get a QSA review!
Taylor ADA-compliant stands are specifically engineered to balance both accessibility and privacy without compromise. For instance, the adjustable height and one-handed U-lever operation meet ADA guidelines (like 28-48″ reach ranges) so you can interact comfortably from a seated position, while the built-in privacy shield ensures your PIN entry remains fully shielded from view—protecting sensitive info like credit/debit or EBT/SNAP details just as securely as in any standard setup. It’s all PCI PTS POI certified, -no data risks at all.
