CAL-CHECKOUT

CAL CHECKOUT - Primary Checkout

California businesses have accessibility requirements at the checkout. Cal-Fin Section 13082 is an additional requirement layered on top of the American's with Disabilities Act (ADA.GOV). The law requires Tactile PIN (real buttons) "not PIN on screen" as its primary checkout with the credit card terminal. ADA reach and range requirements is a construction standard and does not address accessibility and this is where how the credit/debit card terminal is required to be accessibility mounted.

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California Financial Code Section 13082 (and similar provisions), which builds on the spirit of ISO 9564—a global standard focused on user privacy for PIN transactions. But it goes a step further by requiring accessibility features to support the visually impaired along with all others with accessibility needs for accommodations. ISO 9564 and VISA TADG 3.2, 2.6 Accessibility already plays a big role in the Payment Card Industry (PCI) Security Standards, guiding PIN Transaction Security (PTS) and Point of Interaction (POI) systems that businesses agree to when accepting credit and debit cards. Together, these efforts blend privacy and accessibility into a seamless, inclusive experience for all cardholders at the checkout. The is also supported by the California Grocery Association.

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Enforcement of this law is handled with care by the California Department of Financial Protection and Innovation (DFPI) and the California Disability Rights Bureau, working together to ensure accessibility aligns with the Americans with Disabilities Act (ADA) and the Unruh Civil Rights Act. The goal here is simple yet meaningful: making sure everyone, including those with visual impairments, has fair and equal access to store and business checkouts—specifically when using credit card or handheld terminals, like those for PIN debit transactions.

Whether blind, or in a wheelchair, a scooter or are a little person, you are covered.

California law requires accessibility coverage at the point-of-sale checkout for the device and its (unit-mounting). It goes beyond ADA reach/range.

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For clairity, if your business provides ADA parking, -your credit/debit card terminal is also required to be accessibility accessible. The terminal is required to be (independently accessibile) meaning self-assisted, not cashier assisted.

ADA and Section 508 Compliance Statement for POS Mounting Hardware Component: ADA-Compliant Dismount Credit Card Terminal Mount Manufacturer: [TAYLOR ADA] Product Name/Model: [POS DISMOUNT STAND UNIT - PART STS-1094] Minimum in one ( 1 ) Checkout for accessibility. If multi-lane, one ( 1 ) every fourth lane (meaning lane 5) and individual checkouts like pharmacy as an example.

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Accessibility at the Checkout- TAYLOR ADA

The ADA-FIN Mounting
is the right choice.

We also offer custom POS checkout mounting solutions that create Significant opportunities for the growth of your business.

The store checkout is the most used place in the world outside a person home. That being a fact, accessibility at the checkout is not only crucial, but is the law. Whether you are a public business, an ADA TITLE II state, county, or city or a 508 Government or military outlet, we all have to make our checkouts accessible and accessibility driven for all cardholders. Volume pricing available for California government, regional retail and big box retail.

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Penalties for Noncompliance CAL-FIN Fines: Violations of California accessibility requirements under CAL-FIN 13082 can result in fines ranging from $4,000 to $6,000 per location. These penalties reflect California's stringent enforcement of accessibility laws, often exceeding federal mandates. ADA.Gov Fines: The U.S. Department of Justice (DOJ) enforces ADA compliance, with civil penalties starting at $75,000 per location for a first violation. Fines can escalate for subsequent violations, and private lawsuits may also lead to additional costs, including damages and attorney fees.

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Key Takeaways Both federal ADA regulations and California’s CAL-FIN 13082 aim to ensure equitable access to facilities and technology for individuals with disabilities. Noncompliance can lead to significant financial penalties, with California imposing per-location fines and the ADA enforcing heftier federal penalties. Businesses must prioritize accessible design—especially for mounted terminals and POS systems—to avoid costly violations and ensure inclusivity.

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This version clarifies the regulations, organizes them logically, and highlights the stakes involved with noncompliance.